Exchange Policy

At Cadellas we want you to love your product! If for some reason the wrong item was shipped to you or if it was damaged in transit, we will be more than happy to send you the proper item once we receive the wrong item back or the item that was damaged within 10 business days of the postmarked shipment. Please email us directly at [email protected] and we will email you the exchange form to fill out and send back with the wrong or damaged piece. Due to the customization of our product all other sales are final. Thank you for being a Cadella’s customer!

Yes…when ordering your picture tile you will have the ability to crop your picture exactly how you want it printed for your bracelet.

Our normal production time is 7 to 10 business days however, during the holidays please allow for additional time for your tiles to arrive.

Any unanswered questions?